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Add, View, and Check Out buttons
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Frequently Asked
Question (FAQ)
Document Number:
558
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Why do I get "thank you, your cart has been emptied" after clicking add to cart?
This generally occurs when you click on a broken add button, or if you add a quantity of zero.
The button may not have been created properly. Or, more commonly, your editor may have changed the button without your knowledge.
Try looking at the following:
Pasting HTML into Dreamweaver?
Pasting HTML into FrontPage?
Tips for Adobe PageMill or GoLive
My buttons break when I try to use a quote or ampersand character?
Feel free to contact support with the issue. It is recommended that you include the button's HTML in the email.
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